Your privacy matters to us. This Privacy Policy explains exactly what personal data jillihot collects, why we collect it, how we use and protect it, and what rights you have as a Filipino player on our platform.
About This Policy: This Privacy Policy applies to all personal data processed by jillihot Casino in connection with your use of the jillihot website and gaming platform. It is written in plain English so every Filipino player can understand exactly how their data is handled. By using jillihot, you acknowledge that you have read and understood this policy.
jillihot Casino ("jillihot," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our platform. We understand that Filipino players trust us with sensitive information, and we take that responsibility seriously.
This Privacy Policy describes how jillihot collects, uses, stores, shares, and protects personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. It also reflects our obligations under applicable gaming regulations administered by the Philippine Amusement and Gaming Corporation (PAGCOR).
This policy applies to all personal data we process about you when you:
If you have questions about this policy or how jillihot handles your data, please refer to Section 13 for our contact details.
jillihot collects only the personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:
When you create a jillihot account, we collect information such as your full legal name, date of birth, gender, nationality, and a copy of your government-issued identification document (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, or UMID card). This data is required to verify your identity and confirm that you meet the 21-year minimum age requirement.
We collect your email address, mobile phone number, and residential address (including city, province, and postal code). This information is used to communicate with you about your account, transactions, and promotions.
To process deposits and withdrawals, we collect payment-related information such as your GCash mobile number, Maya account details, or bank account information (bank name, account number, account name). We do not store full credit card numbers. All financial data is encrypted and handled in accordance with applicable payment security standards.
We record your gaming activity on the jillihot platform, including game history, bet amounts, win/loss records, session durations, and bonus usage. We also maintain a complete record of all financial transactions on your account, including deposits, withdrawals, and bonus credits.
When you access jillihot, we automatically collect certain technical data, including your IP address, browser type and version, operating system, device type, screen resolution, and referring URL. This data helps us maintain platform security and optimize the user experience.
If you contact our customer support team via live chat or email, we retain records of those communications, including the content of your messages and our responses, for quality assurance and dispute resolution purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity | Full name, date of birth, government ID | KYC / age verification |
| Contact | Email, mobile number, address | Account communication |
| Financial | GCash number, bank account details | Deposits & withdrawals |
| Gaming | Bet history, session logs, bonus usage | Service delivery & compliance |
| Technical | IP address, device type, browser | Security & fraud prevention |
| Communications | Support chat logs, email records | Quality assurance & disputes |
jillihot collects personal data through the following means:
jillihot uses your personal data for the following purposes:
jillihot will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
Under the Data Privacy Act of 2012 (Republic Act No. 10173), jillihot processes your personal data on the following legal bases:
jillihot does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:
We engage trusted third-party service providers who process data on our behalf, including identity verification providers, payment processors (GCash, Maya, partner banks such as BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank), cloud hosting providers, customer support platforms, and fraud detection services. All service providers are contractually bound to process your data only on jillihot's instructions and to maintain appropriate security standards.
We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of jillihot's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you via email or a prominent notice on the platform before your data is transferred and becomes subject to a different privacy policy.
We may share your data with third parties in any other circumstances where you have given your explicit prior consent.
Our Commitment: jillihot will never share your personal data with advertisers, data brokers, or any third party for commercial profiling purposes without your explicit consent.
jillihot uses cookies and similar tracking technologies to enhance your experience on our platform, maintain session security, and analyze usage patterns. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jillihot platform. For strictly necessary cookies, no opt-out is available as they are required for the platform to operate securely.
jillihot implements robust technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:
Your Responsibility: While jillihot takes every reasonable precaution to protect your data, you are also responsible for keeping your account credentials confidential. Never share your jillihot password with anyone. If you suspect unauthorized access to your account, contact our support team immediately.
jillihot retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Our general retention periods are as follows:
When personal data is no longer required, jillihot will securely delete or anonymize it in accordance with our data disposal procedures.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jillihot. You may exercise any of these rights by contacting us as described in Section 13.
Request a copy of the personal data jillihot holds about you and information about how it is being used.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Withdraw consent for processing activities based on consent (e.g., marketing emails) at any time, without affecting prior lawful processing.
jillihot will respond to all verified privacy rights requests within thirty (30) calendar days of receipt. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it. We will not charge a fee for exercising your rights unless requests are manifestly unfounded or excessive.
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Age Restriction — 21+ Only: jillihot Casino is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming law. We do not knowingly collect personal data from individuals under the age of 21.
If jillihot discovers or is notified that we have inadvertently collected personal data from a person under 21 years of age, we will immediately suspend the associated account, delete all personal data collected from that individual, and refund any deposits made, subject to verification. If you believe that a minor has registered on the jillihot platform, please contact our support team immediately.
Parents and guardians are encouraged to use parental control software and to monitor their children's online activity to prevent underage access to gambling platforms.
jillihot reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will:
Your continued use of the jillihot platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how jillihot protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way jillihot handles your personal data, please contact our Data Protection Officer (DPO) or customer support team:
Data Protection Officer
Email: [email protected]
Support: [email protected]
Available 24 hours a day, 7 days a week. We aim to respond within 24 hours.
For responsible gaming support, self-exclusion requests, or deposit limit adjustments, please visit our Responsible Gaming page.
For a full overview of your rights and obligations as a jillihot player, please review our Terms & Conditions.
From the moment you register to every transaction you make, jillihot has multiple layers of protection in place to keep your personal data safe and your gaming experience private.
Every piece of data you send to jillihot — from your login credentials to your GCash deposit details — is protected by TLS encryption in transit and AES-256 encryption at rest. Your data is unreadable to anyone without the proper decryption keys.
jillihot's identity verification process ensures that only real, eligible Filipino players aged 21 and above can access the platform. KYC protects you from identity theft and ensures that your winnings can only be withdrawn to accounts you own.
jillihot's data practices are fully aligned with the Philippines' Data Privacy Act of 2012 (RA 10173). We have a designated Data Protection Officer, maintain a data processing register, and are prepared to respond to NPC inquiries at any time.
jillihot will never sell, rent, or trade your personal data to advertisers or data brokers. Your information is used solely to operate your account, process payments, and improve your experience on the jillihot platform — nothing else.
You are always in control of your marketing preferences. Unsubscribe from promotional emails or SMS notifications at any time through your account settings or by contacting support. Opting out of marketing will never affect your ability to use the jillihot platform.
Access, correct, delete, or export your data at any time. jillihot responds to all privacy rights requests within 30 days. If you're ever unsatisfied with our response, you have the right to escalate your complaint directly to the National Privacy Commission of the Philippines.
Your data is safe, your privacy is protected, and your gaming experience is backed by Philippine law. Join thousands of Filipino players who trust jillihot for fair games and fast GCash payouts. Must be 21 years or older.
🔞 21+ only | Gambling is addictive. Know when to stop.